THOMPSON PLAYA DEL CARMEN BEACH HOUSE, BY HYATT, Playa del Carmen – Your ideal downtown stay
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Key details
Hotel Overview
Calle 8 Y Playa S/N, Centro,
Playa del Carmen,
Mexico,
Quintana Roo
Thompson Playa Del Carmen Beach House, By Hyatt - Beachfront luxury hotel near Xcaret Eco Theme Park
Located on the Riviera Maya coast 35 miles south of Cancun, this 27-room beachfront property offers two distinct luxury experiences: a rooftop oasis at Main House on Quinta Avenida and a beachfront refuge. The hotel features an outdoor pool, complimentary bicycles, a 24-hour fitness center, and a sauna. Dining includes C Grill restaurant specializing in seafood, wood fire grilled seafood, ceviches, and Mexican favorites. The property offers daily yoga rooftop classes, tequila or mezcal tastings, and features mid-century design by Mexico City designers Niz + Chauvet.
Additional perks of the hotel
Daily bottled water and Mexican candies at turndown
Complimentary wireless Internet access throughout property
Concierge services and wedding services available
Beachfront lounge with double daybeds and music
24-hour front desk and dry cleaning/laundry services
Complimentary newspapers in lobby
Security system with fire extinguisher and smoke detectors
Rooms Overview
The 27 air-conditioned rooms feature mid-century decor with custom furnishings and Mexican patterns. All rooms include private balconies with at least partial ocean views, gourmet minibars, sateen-woven linens, MP3 docking stations, and flat-screen TVs with cable channels. Private bathrooms provide bathrobes, slippers, and free toiletries. Some units include seating areas.
Other conveniences
Ironing facilities and tea/coffee facilities in rooms
AM/FM alarm clock and CD player
Cable/satellite television and curtains
Sitting area and terrace in some units
Free toiletries and hypo-allergenic bedding available
View all
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Calle 8 Y Playa S/N, Centro,
Playa del Carmen,
Mexico,
Quintana Roo
Map view
Calle 8 Y Playa S/N, Centro,
Playa del Carmen,
Mexico,
Quintana Roo
City landmarks
Landmark
Los Fundadores Park
2100 ft
Mall
Quinta Alegria Shopping Mall
2200 ft
Museum
3D Museum of Wonders
2200 ft
Church
Nuestra Senora del Carmen Catholic Church
2200 ft
Beach
Playacar
2200 ft
Gallery
Riviera Art Gallery
2200 ft
Landmark
Zona Arqueologica Playa del Carmen
4000 ft
Gallery
La Galeria de Playa Art Gallery
2900 ft
Landmark
Caminarte
2900 ft
Beach
Mamita's Beach Club
5100 ft
Beach
Kool Beach Club
4500 ft
Landmark
Corazon de Mexico
3500 ft
Landmark
Portal Maya
2200 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
700 ft
Museum
Museo Frida Kahlo Playa Del Carmen
300 ft
Night club
Coco Bongo
1500 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
400 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
800 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1100 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1600 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1600 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1900 ft
Aquarium
Aquarium Beach
2200 ft
Night club
Club 01
400 ft
Night club
Mandala Playa del Carmen
700 ft
Beach
INTI Beach
3200 ft
Casino
Grand Riviera Casino
1200 ft
Night club
Blue Parrot
800 ft
Shopping Area
Plaza Calle Corazon
900 ft
Night club
Salon Salsanera
900 ft
Restaurants
KEEL Restaurant at The Carmen Hotel
100 ft
Calle 8 Nte. No. 876 Centro
La Cazota Grill Restaurant
500 ft
Quinta Avenida Between Calle 6 and 8
Deck 5 Pool and Skybar
100 ft
Calle 8 Norte 876 The Carmen Hotel Rooftop
C Grill at Playa Del Carmen
100 ft
Calle 8 Nte Gonzalo Guerrero
Mi Pueblo
400 ft
5ta Avenida y Calle 8 Col. Centro
Conte Flavio Gelaterie Italiane
200 ft
Calle 8 Norte Entre 5a Avenida y La Playa 876
CGrill Restaurant
100 ft
Calle 8 Nte y Playa S/N
Il Baretto Italian Restaurant
500 ft
Avenida 5
Eat Italy
400 ft
5TA Avenida Esquina Calle 8
Fusion Beach Bar Cuisine
600 ft
Calle 6 Norte On the Beach
Guest Reviews & Ratings
What Guests Are Saying?
Guest reviews
5.0/10
based on 3 reviews
8.1
8.1/10 based on 164 reviews
Anna
United States,
May
2024
9.2/10
The hotel is exceptional with a beautiful view and a warm, friendly service. The location is wonderful, right off bustling 5th Ave in Playa del Carmen. Dining was delicious, but could offer more variety. The facilities are top-notch, making for a perfect stay.
Rooms
9.0
The room was beautiful, with an exceptional view.
Service
10.0
I loved the fact that I could use the facilities at the Thompson on 5th Ave. The service was incredibly warm and friendly, anticipating every need and making me feel very welcome.
Location
10.0
The location is impeccable, right next to top shopping outlets on 5th Ave in Playa del Carmen. It's the perfect spot to kick back, relax, and enjoy pampering at this marvelous boutique hotel.
Dining
8.0
The dining options were simply delicious, some of the best I've had anywhere.
Facilities
9.0
The facilities were outstanding, making the stay even more enjoyable.
Great view
Limited dining options
Ted
United States,
May
2024
8.0/10
I had a pleasant stay at this hotel. The spacious and beautifully appointed rooms were awesome, clean, and stylish. Though I felt the price was a bit high, I would consider staying at an alternative hotel for the same rate.
Rooms
8.0
The rooms were beyond spacious and beautifully appointed.
Service
9.0
The service was incredibly warm and friendly, making my stay enjoyable.
Location
9.0
The location was impeccable, right off the bustling 5th Ave and close to the top shopping outlets.
Dining
6.0
The dining was mainly limited to a sweet breakfast, which was a bit disappointing. I wished for more variety.
Facilities
The hotel offers great facilities that cater to various needs.
Stephanie
United States,
May
2023
8.6/10
I couldn't check into my room until 4 or 5 pm, but when I finally did, it was a truly spectacular experience. The decor was top-notch, the room felt luxurious, and everything was impeccably clean and modern. However, the wait was a bit of a downside. Inside the room was truly beautiful.
Rooms
9.0
The room was truly spectacular, with great decor, a luxurious feel, and it was clean and modern.
Service
10.0
The service was the best I've experienced. The staff was incredibly warm and friendly, always kind and reactive to my needs, even making adjustments to my bill with a smile.
Location
10.0
The location could not have been more amazing. Right off bustling 5th Ave and near top shopping outlets, it's the perfect spot to relax and enjoy the pampering of this marvelous boutique hotel.
Dining
5.0
The dining was a huge disappointment. The continental breakfast was meager, with just some sliced fruit, an old pastry, and a spoonful of yogurt; upgrading to ham and cheese was the better option.
Facilities
9.0
The hotel facilities were top-notch, offering services like room service, dry cleaning, valet parking, and more. Despite the dining disappointment, everything else was fantastic.
clean
limited breakfast
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